Privacy policy

Privacy Policy

Vidaan Life Sciences ("we", "our", "us") is an Ayurvedic medicine brand committed to protecting the privacy and personal information of our customers, patients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, social media platforms, or other services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Address (for order processing and delivery)
  • Any information voluntarily shared through contact forms, WhatsApp, or inquiries

b. Non-Personal Information

  • Browser type and device information
  • IP address
  • Website usage data (pages visited, time spent, etc.)
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Respond to inquiries related to Ayurvedic medicines and wellness products
  • Process, manage, and deliver orders safely and efficiently
  • Provide information about product usage, benefits, and general wellness guidance
  • Improve our Ayurvedic formulations, services, and customer experience
  • Send updates, educational content, or promotional communication (only with consent)
  • Comply with applicable laws, regulations, and AYUSH-related guidelines

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only:

  • With trusted service providers for operational purposes (delivery, IT support, etc.)
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies Policy

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.

6. Medical & Wellness Disclaimer

The information provided by Vidaan Life Sciences is for general wellness and educational purposes related to Ayurveda. Our products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated as per regulatory approvals.

Users are advised to consult a qualified healthcare or Ayurvedic practitioner before using any product, especially if pregnant, nursing, or under medical supervision.

7. Third-Party Links

Our website or platforms may contain links to third-party websites. Vidaan Life Sciences is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our Ayurvedic products and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

Parents or guardians who believe that a child has shared personal data with us may contact us for its removal.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Vidaan Life Sciences
📧 Email: vlsofficial13@gmail.com
📞 Phone: +91 94632 00791

Vidaan Life Sciences values trust, transparency, and your privacy. We are dedicated to safeguarding your information with care and integrity.